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University of Alabama Parent Survey

Section I: College Services

Directions: As the parent of a UA student, please rate the following services based on the importance of the service and your level of satisfaction with the service.

Circle the most accurate: 5-very satisfied or very important 4-satisfied or important 3-neutral 2-dissatisfied or unimportant 1-very dissatisfied or especially unimportant *If you are unaware of a particular service please circle the response NA.

Importance	Service or Program	Satisfaction
1 2 3 4 5	Registration process	1 2 3 4 5	NA
1 2 3 4 5	Application process	1 2 3 4 5	NA
1 2 3 4 5	University rules/regulations	1 2 3 4 5	NA
1 2 3 4 5	Parent orientation	1 2 3 4 5	NA
1 2 3 4 5	Bama Dining (student dining)	1 2 3 4 5	NA
1 2 3 4 5	ACTion Card (debit/ID/access))	1 2 3 4 5	NA
1 2 3 4 5	Women's Resource Center	1 2 3 4 5	NA
1 2 3 4 5	Housing facilities	1 2 3 4 5	NA
1 2 3 4 5	Process to award scholarships	1 2 3 4 5	NA
1 2 3 4 5	Student Receivables (Tuition, billing, etc.)	1 2 3 4 5	NA
1 2 3 4 5	Student Health Center	1 2 3 4 5	NA
1 2 3 4 5	Advising process	1 2 3 4 5	NA
1 2 3 4 5	Counseling Center Services	1 2 3 4 5	NA
1 2 3 4 5	Student Recreation Center	1 2 3 4 5	NA
1 2 3 4 5	Religious Activities	1 2 3 4 5	NA
1 2 3 4 5	Motorist Assistance (battery jumps,etc.)	1 2 3 4 5	NA
1 2 3 4 5	Escort Service (348-RIDE)	1 2 3 4 5	NA

Section 2: College Environment

Directions: As the parent of a UA student, please rate the following services based on the importance of the service and your level of satisfaction with the service.

Academics

Importance	Service or Program	Satisfaction
1 2 3 4 5	UA academic policies	1 2 3 4 5	NA
1 2 3 4 5	Clarity of academic policies	1 2 3 4 5	NA
1 2 3 4 5	Fairness of academic policies	1 2 3 4 5	NA
1 2 3 4 5	Academic program availability Access to faculty	1 2 3 4 5	NA

Financial

Importance	Service or Program	Satisfaction
1 2 3 4 5	The cost of education at UA	1 2 3 4 5	NA
1 2 3 4 5	Financial Aid information	1 2 3 4 5	NA
1 2 3 4 5	Financial Aid resources	1 2 3 4 5	NA
1 2 3 4 5	Timeliness of Financial Aid notification	1 2 3 4 5	NA
1 2 3 4 5	Other Financial Aid options	1 2 3 4 5	NA

Safety

Importance	Service or Program	Satisfaction
1 2 3 4 5	Public safety policies and procedures	1 2 3 4 5	NA
1 2 3 4 5	Personal safety of students on campus	1 2 3 4 5	NA
1 2 3 4 5	Protection of personal property	1 2 3 4 5	NA
1 2 3 4 5	Crime prevention program/info.	1 2 3 4 5	NA

University Image

Importance	Service or Program	Satisfaction
1 2 3 4 5	Printed material/information from UA	1 2 3 4 5	NA
1 2 3 4 5	Your visit to UA campus	1 2 3 4 5	NA
1 2 3 4 5	Interaction with UA alumni	1 2 3 4 5	NA
1 2 3 4 5	Your family's tradition of attending UA	1 2 3 4 5	NA
1 2 3 4 5	Your contact or communication with UA Admissions Office	1 2 3 4 5	NA
1 2 3 4 5	UA's reputation as a university	1 2 3 4 5	NA

Parental Involvement

Importance	Importance	Satisfaction
1 2 3 4 5	Parents’ Association	1 2 3 4 5	NA
1 2 3 4 5	Parent's Association newsletter	1 2 3 4 5	NA
1 2 3 4 5	Visiting your student	1 2 3 4 5	NA
1 2 3 4 5	Campus activities involving parents	1 2 3 4 5	NA
1 2 3 4 5	The opportunity to attend athletic events	1 2 3 4 5	NA

Section 3: The University

Directions: In responding to the items in this section, please refer to The University of Alabama, as an institution, rather than your child’s college or department. Please circle the answer that best represents your opinion about the following university-related items.

Do you know who to call for specific information concerning…	Yes	No	Not Applicable

1. Academics	Y	N	NA
2. Residential Life	Y	N	NA
3. Campus Security	Y	N	NA
4. Student health issues	Y	N	NA


Do you think your child had a good basis of knowledge about student responsibilities, prior to attending UA in the following areas…	Yes	No

1. drugs	Y	N
2. alcohol	Y	N
3. sex	Y	N

Section 4: General Information

Directions: Please indicate yes or no with each statement.

*If you are unaware of the answer to a particular question please circle the response NA.

	Yes	No	Not Applicable
Is this your first child to attend UA?	Y	N	NA
Is this your first child to attend college?	Y	N	NA
Have you had the opportunity to use the Parent Association Hotline?	Y	N	NA
Were you satisfied with the assistance you received on the hotline?	Y	N	NA
Do you have a college degree?	Y	N	NA
Is your child a member of a sorority or fraternity?	Y	N	NA
Is your child involved in athletics?	Y	N	NA
Does your child live in residence hall?	Y	N	NA
Should freshman be allowed to have cars on campus?	Y	N	NA
Are your aware of UA's legal responsibilities in regards to the release of grades?	Y	N	NA
Are you aware of career possibilities associated with your child's major?	Y	N	NA
Are you aware of services your child may be eligible for? (Ex. Disabilities, counseling etc.)	Y	N	NA
I am very involved with my child's decision making process.	Y	N	NA
Do you reside in the state of Alabama?	Y	N	NA
Do you have internet access in your home?	Y	N	NA
Have you ever visited The University of Alabama’s web page?	Y	N	NA
Should freshman be required to live on campus?	Y	N	NA

Section 5: Demographics

Directions: Please circle the answer to the following questions concerning your student.

1. My student is a…

Male

Female

2. My student’s classification is…

Freshman

Sophomore

Junior

Senior

3. My student is enrolled in the college of…

Arts and Sciences	Communication	Community Health Sciences	Education	Engineering	Human Environmental Sciences
Business	Nursing	School of Social Work	I do not know

Section 6: Perception and Experiences

Directions: Please write a brief comment to the following questions.

Please comment on the strengths of The University of Alabama:

Please comment on the areas of concern that you have about The University of Alabama:

If you have had difficulty obtaining information, or have been dissatisfied with an activity or service, please provide suggestions for improvement:

What experiences have you had that exceeded your expectations (ex. Experiences with an employee or service)?

Please use the self-addressed envelope to mail your completed "Parent survey" to The University of Alabama.

Thank you very much!