| 1. Status of your strategic
plan.
No strategic plan exists |
We're getting ready to prepare a strategic plan |
Strategic plan is in place |
Have had a plan for several years |
Score _____ |
0 |
2 |
4 |
5 |
|
2. Status of your mission statement
|
No mission statement exists |
We're getting ready to prepare one |
Have a M.S. that focuses on actions |
M.S. focuses on accomplishments & is visible |
Score _____ |
|
0 |
2 |
4 |
5 |
|
3. Status of Stakeholder Satisfaction Data
|
Have no Stakeholder data |
Starting to collect data |
Collect data but don't use it |
Collect and use some data |
Regularly use data from Stakeholders |
Score _____ |
| 0 |
5 |
10 |
20 |
25 |
|
4. Status of key performance measures
| Have not identified a set of key measures |
Starting to establish key measures |
Collecting data on key measures |
Have data on key measures |
Key measures data posted for all to see/use |
Score _____ |
| 0 |
5 |
10 |
15 |
20 |
|
5. Status on process improvement
| Major processes have been identified |
Major processes identified |
Some processes have flow charts |
All major processes flow charted |
Measures show improvements in major processes |
Score _____ |
| 0 |
5 |
10 |
15 |
20 |
|
6. Benchmarking status
| Do not know who is the best in our field |
Have identified areas where we need to conduct benchmarking |
Have started a systematic benchmarking program |
Other organizations benchmark us because we are one of the best in our field |
Score _____ |
| 0 |
3 |
6 |
10 |
|
7. Status of leadership
| Not interested in CQI issues |
Beginning to show interest in CQI |
Have attended CQI workshop |
Have attended most UA leadership seminars that support CQI |
Score _____ |
| 0 |
3 |
6 |
10 |
|
Add up the scores for your organization in all 7 areas for a total score.
0-20: The organization is new to the concepts of CQI.
21-40: The organization has just started on the CQI journey.
41-60: The organization is making progress with CQI.
61-80: The organization is demonstrating leadership in applying
CQI principles.
81-100: The organization has a very mature understanding and
use of CQI concepts.

|