Bamamail Help

Controlling Spam

  • Go to http://helpdesk.ua.edu/email/spam/index.html
  • Click Online configuration tool
  • Type in your myBama/Bamamail Account and Password then click Next Step
  • Type in *@ua.edu in the You always want to accept mail from: field
  • Select Aggressively discard spam at the Completely filter really bad spam? pulldown list
  • Click Next
  • Make sure that Safest: Attach message to report as text is selected at the What to do with spam: pulldown list
  • Type in 4 at the Minimum spam score: field
  • At the Customize the way the filter scores mail: place a check next to
  • ==I do not receive mail in Asian languages.
  • ==I want to rigorously protect my privacy.
  • ==I want to be extremely vigilant in blocking sexual content.
  • Choose English at the What languages do you receive e-mail in? and What character sets (alphabets) do you receive e-mail in? questions
  • Click on Finish
  • Click on Confirm
  • You can close the window or tab at this point

 

Making sure that Bamamail is not blocking email from people you want to receive email from

  • Log into Bamamail
  • Click on Options
  • Under Mail Management click on Filters
  • Click on Edit your filter rules
  • Find the email addresses that are being filtered or blocked, highlight one you wish to remove then click Delete
  • Continue to do this one at a time

 

Getting rid of emails with large attachments

  • Log into Bamamail
  • Click on Options
  • Click on Deleting and Moving Messages
  • Remove the check next to When deleting messages, move them to your Trash folder instead of marking them as deleted?
  • Click Save Options
  • Go to the folder where the email exists and delete it
  • The email will now be grayed out with a line through it
  • Click on Purge Deleted located at the top and bottom right of the list of emails
  • The message should be truly gone at this point.

 

For other Bamamail Tools and Information, visit the University's Helpdesk page, http://helpdesk.ua.edu/email/bama/.